FAQ
Our Birthday Cakes have a 4 day shelf life if refrigerated upon receipt. They can be frozen for up to 1 month. We include details on this on your cake care card.
What delivery options do I have?It takes about 2 - 3 business days to process orders.
Next Day Guaranteed Delivery*When you will receive your order: 1 day after the order is placed
Courier Service: Royal Mail
Cost: £9.00
Tracked 1 - 2 Day DeliveryWhen you will receive your order: 1 day after dispatch
Courier Service: Royal Tracked
Cost: £4.69
Non-Tracked DeliveryWhen you will receive your order: 1 day after the order is placed
Courier Service: Royal Mail
Cost: £9.00
Next-Day Guaranteed DeliveryWhen you will receive your order: 2 - 5 days
Courier Service: Royal Mail 1st Class / Tracked 48
Cost: £3.69
Some of our products are gluten-free and others aren’t. The best way to tell is by reading the product description.
I have a question that hasn't been answered in the FAQWe are more than happy to answer any questions that you might have.
We can be reached via our email - bakers@noguiltbakes.co.uk.
We try to respond to queries within 24 - 48 hours
Quite frankly the best cake I’ve ever had! I didn’t know whether to eat it or marry it! I’ve not had a birthday cake in years, because of so many intolerances. Thank you so much NGB 🫶
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the cake so much. It's our pleasure to create treats that everyone can enjoy, even with dietary restrictions.
